Columbia Shuswap Regional District Emergency Social Services (ESS) director Cathy Semchuk briefs volunteers in the reception centre in the Prestige Harbourfront Resort on Tuesday, July 18. More than 500 wildfire evacuees have registered in Salmon Arm since Sunday.

Evacuees need to contact insurance companies

Salmon Arm ESS reception centre open all weekend

Provincial Emergency Social Services (ESS) is requiring evacuees to work with their insurance provider to obtain further financial support.

Contact the Insurance Bureau of Canada (IBC) for help:, 1-844-2ask-IBC, or

IBC staff will answer insurance-related questions and help affected residents get in touch with their insurance representative to begin the claims process.

If you are an evacuee and don’t have insurance, in order to receive further ESS support, register at your local reception centre so that they can assess your needs to see if you are eligible for additional funding.

The Salmon Arm Emergency Reception Centre will be open through the weekend from 10 a.m. to 6 p.m. to re-register evacuees at the Prestige Harbourfront Hotel at 251 Harbourfront Dr. NE.

Evacuees who have not yet registered with the Red Cross, should do so at…/current-eme…/british-columbia-fires or call 1-800-863-6582.