BC Ferries is ‘trialling’ the use of debit cards as a form on payment onboard ‘select vessels’ after 58 years in business. (Contributed)

BC Ferries begins taking debit in two-month pilot project

Company is giving customers option to use Interac on two-month trial on select vessels

Today might be the day the government made cannabis legal, but a much more exciting development at BC Ferries has made a journey onboard the vessels smoothing sailing.

RELATED: Behind the wheel of a B.C. Ferries ferry

After 58 years in business, and countless disgruntled customers, BC Ferries is now accepting Interac payments on some ferries.

“I think people are like ‘hey it’s about time,’” says Darin Guenette, BC Ferries public affairs manager.

A soft launch on the Spirit of British Columbia Wednesday meant customers boarded to find signs on Moneris terminals saying the company is “trialling the use of debit cards on board select vessels” on the Tsawwassen to Swartz Bay routes for a period of two months.

Previously, ticket agents at ferry terminals and onboard purchases were only available via credit card or cash. The company has said it did not enable debit use because the technology was too slow and would lead to sailing delays.

“You get in between the Gulf Islands and there are some dead spots,” Guenette explains, of the connectivity issues.

B.C. BUDGET: Fare freeze, free travel for seniors on BC Ferries

BC Ferries installed self-serve kiosks in the four major ferry terminals – Tsawwassen, Swartz Bay, Horsehoe Bay, Departure Bay and Duke Point – giving walk-on passengers the option to pay with debit.

“If it turns out the network connectivity is not there, we’ll have to stop and assess and fix,” Guenette says.

And, don’t worry – the technology required to provide debit service won’t run on wi fi or impact the current wi fi BC Ferries makes available during sailings.

“We’d like to see it work for customers,” Guenette says. “The more options the better.”


@kristyn_anthony
kristyn.anthony@blackpress.ca

Like us on Facebook and follow us on Twitter.

Just Posted

Kelowna classroom where child allegedly overdosed re-opens after cleaning

An 8-year-old was unresponsive and unable to walk after ingesting an unknown substance at school.

Video: Rain doesn’t deter Terry Fox runners in Salmon Arm

Dozens showed up to continue the Canadian icon’s marathon of hope.

Friends and family gather for Parkinson SuperWalk in Salmon Arm

Word on the street: How has Parkinson’s Disease affected you or your family?

Vote online to help light up the Larch Hills

Larch Hills Nordic Society competing for Kraft Heinz Project Play funding

VIDEO: Vancouver Island mayor details emergency response after fatal bus crash

Sharie Minions says she is ‘appalled’ by condition of road where bus crashed

Federal party leaders address gun violence after weekend shooting near Toronto

One teen was killed and five people injured in the shooting

Conservatives promise tax cut that they say will address Liberal increases

Scheer says the cut would apply to the lowest income bracket

B.C. VIEWS: Cutting wood waste produces some bleeding

Value-added industry slowly grows as big sawmills close

Fewer trees, higher costs blamed for devastating downturn in B.C. forestry

Some say the high cost of logs is the major cause of the industry’s decline in B.C.

Federal food safety watchdog says batch of baby formula recalled

The agency says it’s conducting a food safety investigation

Road block was costly legal battle for Summerland

Resolving Garnet Valley dispute took six years

UVic president offers condolences after two students killed in bus crash

‘We also grieve with those closest to these members of our campus community,’ Cassels says

Most Read