Blood is drawn for medical testing. (Flickr)

Hackers target LifeLabs medical database in B.C., Ontario

Personal information of 15 million test clients involved

B.C. and Ontario privacy commissioners are investigating a “cyberattack” on the database of LifeLabs, one of Canada’s largest providers of medical lab testing services.

The possible attack was reported by LifeLabs on Nov. 1, and made public Tuesday. The extent of the data breach has not been revealed, but it potentially affects 15 million customers, in a database that includes name, address, email, customer logins and passwords, health care numbers and lab test results.

“The breach of sensitive personal health information can be devastating to those who are affected,” said Michael McEvoy, information and privacy commissioner for B.C. “Our independent offices are committed to thoroughly investigating this breach. We will publicly report our findings and recommendations once our work is complete.”

RELATED: Medical clinics need to improve privacy, commissioner says

RELATED: Facebook expects to pay up to $5 billion for privacy breaches

LifeLabs has set up a web page and toll-free phone line (1-888-918-0467) for people affected by the data breach. One of the largest general diagnostic and specialty lab testing services, it has four main divisions: LifeLabs, LifeLabs Genetics, Rocky Mountain Analytical and Excelleris.

The coordinated investigation will examine the scope of the breach, the circumstances leading to it and what, if any measures Lifelabs could have taken to prevent and contain the breach.


@tomfletcherbc
tfletcher@blackpress.ca

Like us on Facebook and follow us on Twitter.

BC legislature

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Update: Wildfire on Adams Lake band land near Chase classified as out of control

BC Wildfire Service reports Shuswap two-hectare fire is not threatening structures

Armed robbery of legal grow-op in Sicamous ends in arrest near Enderby

Residents alarmed over increased police presence Tuesday morning

FortisBC offers 90-day bill deferrals to customers impacted by COVID-19

Customers can apply for the relief program through the utility’s website

VIDEO: Salmon Arm family in isolation rises to musical challenge

The Beatles’ Yellow Submarine used to share efforts to avoid spread of COVID-19

North Okanagan bands together in support against COVID-19

New group launches website with tools to help endure crisis

WATCH: Salmon Arm artist hosts virtual art show amid COVID-19

Roxi Hermsen’s show “Into the Cosmos” is a tribute to her father Bill Sim

HERGOTT: COVID-19 and ICBC

Paul Hergott is a personal injury lawyer based in West Kelowna

COVID-19: Armstrong gym fined $345 after failure to close

The fitness centre was issued a ticket a day after province ordered all gyms to close

Bus rider who travelled to Golden tests positive for COVID-19

The passenger travelled from Calgary to Golden on March 15

COVID-19: Vernon homeless shelters combine in curling club

Gateway and Our Place shelter sites housed under one roof amid pandemic

COVID-19: Don’t get away for Easter weekend, Dr. Bonnie Henry warns

John Horgan, Adrian Dix call 130 faith leaders as holidays approach

COVID-19: Trudeau says 30K ventilators on the way; 3.6M Canadians claim benefits

Canada has seen more than 17,000 cases and at least 345 deaths due to COVID-19

‘Overwhelming, incredible’ support for foreign workers following West Kelowna COVID-19 outbreak

‘…Our team seems to be recovering well — symptoms are resolving’

RCMP call on kids to name latest foal recruits

The baby horses names are to start with the letter ‘S’

Most Read