Halcyon Hot Springs Resort’s cabins and chalets are open during the COVID-19 crisis, although the pools are closed. File photo

Halcyon Hot Springs Resort’s cabins and chalets are open during the COVID-19 crisis, although the pools are closed. File photo

Halcyon Hot Springs Resort staff receive threats while working during COVID-19 crisis

The threats come even as the resort has shut down most of its operations during the crisis

Halcyon Hot Springs Resort general manager Sandra Gregory said she and her staff have received threats from the public as they continue to work during the COVID-19 crisis.

While many people think the resort has been running all of its spa services during the crisis, Gregory said the only thing that has remained opened for guests is chalet rentals.

Gregory said one of the most recent threats impacted many of her staff.

“The threats were significant. We had someone come on our property and take pictures of my staffs’ license plates,” said Gregory. “The person then tried posting pictures of the plates online.”

Gregory said she’s also received threats from people over the phone.

“I’ve also received three of four voicemails from people telling me how disgusting I am as a person,” said Gregory.

“That was quite a shock to me.”

Gregory said at least one of her employees has also been harassed outside of the workplace.

“One employee told me that they’d been in the grocery store and someone actually held their breath as they walked passed them because they found out they were working at the resort,” said Gregory.

After all the incidents, Gregory said her staff have been afraid to drive around in the resort’s work vehicle.

Despite the backlash, Gregory said she’s just trying to keep her business afloat for now — particularly since it has lost 85 per cent of its revenue since the beginning of March.

Gregory said she’s also had to lay off 95 per cent of her staff during the COVID-19 crisis.

Despite the public backlash, Gregory said she and her remaining staff have gone above and beyond to mitigate the threat of COVID-19 at the resort.

“From the start, our business has discouraged visitors from going to Nakusp or other local communities,” said Gregory. “We’ve also isolated our own staff and put in social distancing measures at the resort.”

Gregory said she’s also added additional cleaning procedures and screening policies for visitors coming to the resort.

The resort has also been following recommendations from Interior Health to make sure its safety standards are up to par, according to Gregory.

Gregory emphasized that she’s also only taken a couple of reservations over the last month while major renovations occur at the resort.

Ainsworth and Nakusp Hot Springs closed over a month ago due to the COVID-19 crisis.

READ MORE: Halcyon Hot Springs under new ownership


@connortrembley
connor.trembley@castlegarnews.com

Like us on Facebook and follow us on Twitter.

spring

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Salmon Arm RCMP officers responded to two public COVID-19 demonstrations held in Salmon Arm on Saturday, Nov. 28. (File photo)
Organizer of Salmon Arm COVID-19 demonstration fined $2,000 by RCMP

Police said some participants weren’t aware of the public health order prohibiting gatherings

A man wearing a face mask to prevent the spread of COVID-19 walks past a mural in Vancouver on Monday, Nov. 30, 2020. THE CANADIAN PRESS/Marissa Tiel
212 new COVID-19 cases in Interior Health over the weekend

A total of 490 cases remain active; 15 in hospital

Salmon Arm RCMP say patrons are harassing local businesses over mask requirements. (Lachlan Labere-Salmon Arm Observer)
Police urge respect after Salmon Arm businesses report being harassed over mask rules

Wearing of masks in businesses and public spaces is currently mandated by the province

The video was used for (KGH Foundation - YouTube)
Okanagan filmmaker, poet win at L.A. Film Awards

Spoken word artist Shane Koyczan wrote and filmmaker David Nault produced the commercial

The Salmon Arm Observer’s annual food drive is underway. For donations of one or two bags of non-perishable items, donors receive a gift certificate from one of several participating local merchants. (Lachlan Labere-Salmon Arm Observer)
Salmon Arm merchants, Observer team up for food drive

Gift cards and certificates available for donations of non-perishable items

A B.C. Ambulance Service paramedic wearing a face mask to curb the spread of COVID-19 moves a stretcher outside an ambulance at Royal Columbia Hospital, in New Westminster, B.C., on Sunday, November 29, 2020. THE CANADIAN PRESS/Darryl Dyck
B.C. records deadliest weekend of COVID-19 pandemic with 46 deaths; more than 2,300 cases

Provincial health officer Dr. Bonnie Henry provides COVID-19 update

Fossil finds at Mt. Stephen. (Photo: Sarah Fuller/Parks Canada)
Extreme hiking, time travel and science converge in the Burgess Shale

Climb high in the alpine and trace your family tree back millions of years – to our ocean ancestors

Join Rob Dinwoodie and bandmates for a Cowboy Christmas, Dec. 11 and 12 at Vernon and District Performing Arts Center. Seating is cabaret style on the stage for an intimate concert. (Contributed)
North Okanagan cowboys go virtual for Christmas

Cowboy Christmas streamed Dec. 11-25

Vernon is getting in the Christmas spirit with many homes decorating with lights and extras. (Caitlin Clow - Morning Star)
Christmas lights tour mapped out by Vernon realtor

More than 20 of the community’s best lit houses make up annual tradition

Kettle bells sit aligned in an indoor fitness studio. (PIxabay.com)
1 COVID-19 case at a B.C. fitness studio leads to 104 more infections, 6 school exposures

According to case data released by Fraser Health, one case of the novel coronavirus carries a big impact

Vehicles drive past a display thanking essential workers in Burnaby, B.C. on Sunday, Nov. 29, 2020. THE CANADIAN PRESS/Marissa Tiel
B.C. changing COVID-19 case reporting as virus spread continues

Manual counting takes more time, leads to errors

Black Press Media and BraveFace have come together to support children facing life-threatening conditions. Net proceeds from these washable, reusable, three-layer masks go to Make-A-Wish Foundation BC & Yukon.
Put on a BraveFace: Mask fundraiser helps make children’s wishes come true

From Black Press Media + BraveFace – adult, youth and kid masks support Make-A-Wish Foundation

Sunny the cat, who jumped out of the truck at the Revelstoke Landfill earlier this month, was quickly reunited with his owners. (Contributed)
Cat returns home with the help of two landfill workers

Sunny jumped out of the truck at the landfill in November

Christy Jordan-Fenton is the co-author of the book Fatty Legs, which has been mentioned amid the controversy of an Abbotsford school assignment on residential schools.
Co-author of residential schools book condemns controversial Abbotsford class assignment

Children’s book mentioned amid controversy at W. A. Fraser Middle School

Most Read