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Kelowna’s Value Village the only one open in North America

The chain has implemented a number of precautionary changes including reduced hours
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(Contributed)

Kelowna’s Value Village is once again open for business.

And it’s currently the only one operating in the continent.

The Kelowna storefront just off of Highway 33 in Rutland is the first in North America to reopen since the thrift store chain closed all of its operations amid the COVID-19 pandemic.

“Decisions to reopen are being made on a store-by-store basis as we consider local market conditions, follow guidance from local health and government officials, and ensure we’re operationally ready to reopen our doors with enhanced safety measures,” said Sara Gaugl, the company’s director of communications. “Our top priority is for our shoppers and team members to feel safe in our stores.”

The store is currently operating with reduced hours from 11 a.m. to 7 p.m. A number of precautionary changes have also been implemented.

Merchandise displays will be removed to ensure proper spacing for physical distancing and floor decals will guide thrifters through the store. Fitting rooms will remain closed, so the company will be extending its exchange policy to 14 days.

Stores were deep cleaned prior to reopening and staff will wear protective equipment.

Though shoppers will still be allowed to bring their reusable bags, store workers will not be handling them.

READ MORE: Kelowna residents want the city to re-open despite pandemic

READ MORE: New Kelowna medical manufacturer to make 20 million masks per month

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@michaelrdrguez
michael.rodriguez@kelownacapnews.com

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