Okanagan Telus customers’ service interrupted

Equipment failure caused a service disruption in parts of Western Canada Tuesday

Telus customers in the Okanagan may have noticed some interruptions in service March 31.

Telus couldn’t confirm how many customers were affected but said equipment failure caused a service disruption in parts of Western Canada.

The Telus team immediately identified the outage and restored services within an hour.

“We know how critical connectivity is for our customers, especially during this public health crisis and we sincerely apologize for the service interruption,” a company spokesperson said.

More information to come.

READ MORE: LUCK involved in new Vernon online campaign

READ MORE: Don’t take hair into your own hands, urge Okanagan stylists


@caitleerach
Caitlin.clow@vernonmorningstar.com

Like us on Facebook and follow us on Twitter.

Business

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Snapshot: Cap and gown in the time of COVID-19

Eagle River Secondary did what they could to keep highscool graduation as normal as possible.

Fallen tree and fire to blame for Shuswap power outage

BC Hydro restored the outage in about an hour.

Boating Safety Week a chance to take stock of hazards on Shuswap Lake

Submerged logs, cold water and intoxicated captains are all safety concerns

$30,000 over 30 weeks for local causes

Send us your good stories and you could win money for your favourite cause

VIDEO: B.C. dentist gets grand welcome home after two months in hospital fighting COVID-19

Michael Chow was given a surprise send off by hospital staff and ‘welcome home’ from neighbours

‘Like finding a needle in a haystack’: Ancient arrowhead discovered near Williams Lake

The artifact is believed to be from the Nesikip period between 7,500 BP to 6,000 BP

Indigenous families say their loved ones’ deaths in custody are part of pattern

Nora Martin joins other Indigenous families in calling for a significant shift in policing

Friends, family mourn Salt Spring Island woman killed in suspected murder-suicide

A GoFundMe campaign has been launched for Jennifer Quesnel’s three sons

PHOTOS: Anti-racism protesters gather in communities across B.C.

More protests are expected through the weekend

Indigenous chief alleges RCMP beat him during arrest that began over expired licence plate

Athabasca Chipewyan Chief Allan Adam calling for independent investigation

‘I’m pissed, I’m outraged’: Federal minister calls out police violence against Indigenous people

Indigenous Minister Marc Miller spoke on recent incidents, including fatal shooting of a B.C. woman

UPDATED: Pair accused of ‘horrific’ assault at Vancouver’s Oppenheimer Park arrested

Police say Jason Tapp, 30, and Nicole Edwards, 33, did not show up to meet their bail supervisor this week

Crews building structure at former Summerland train station site

West Summerland Station will pay tribute to railway history, serve as trail marker

Most Read