You might be guilty of having overdue library books, but don’t get caught paying those fines to a scam artist.
It has come to the attention of the Okanagan Regional Library that some library members are being phoned by a scammer.
In both cases, a caller identified themselves as “a collection agency working for the library” to collect overdue fees.
Library officials advise that the library only uses a collection agency in the event that a member has more than $50 in fines due over 90 days, and they always follow up with a written account, outlining the fees and methods of payment.
Members are never asked to pay fines over the phone.
If you receive a suspicious call, do not give any personal information and follow up with your local library branch.