A West Cabs driver is being investigated for an incident which allegedly took place this week. (West Cabs)

A West Cabs driver is being investigated for an incident which allegedly took place this week. (West Cabs)

West Kelowna cab driver under investigation after altercation over his lack of mask

Passenger alleges cab driver became confrontational when asked about wearing mask

A West Kelowna cab driver is suspended and under investigation after allegedly becoming confrontational towards a passenger who called him out for not wearing a mask.

The incident is alleged to have taken place in the early morning on Friday (Nov. 27).

The passenger, a woman in her 60s who is a regular customer of West Cabs, was being driven from her home to her work in West Kelowna.

READ MORE: ‘We need to be empathetic’; Kelowna support worker speaks out after disabled individual denied haircut

In a post on social media, the passenger alleges the male driver refused to wear a mask while driving her to her destination. She said when she broached the subject, he turned the car around and brought her back to her apartment. She alleges further altercations ensued as she was getting out of the cab.

West Cabs CEO Pawen Aulakh confirmed on Nov. 28 the driver is temporarily suspended.

“The incident took place and we’re aware of it…We gave all the factual information to RCMP, and they are investigating it,” he said.

Since June, he said their drivers have been expected to wear masks on the job.

Aulakh said they are waiting for the conclusion of the investigation by RCMP before further comment and actions.

“All of our customers are valuable. If the driver is found to be (guilty of) what is being said, he’s not going to be part of our company at all.

“We have zero tolerance against that kind of stuff.”

Aulakh said they are currently adding new policies to also enforce the wearing of masks for passengers. Next week, all West Cabs passengers will be expected to wear masks. Decals will be posted on cab windows.

The RCMP have not yet responded to a request for comment.

READ MORE: COLUMN: Anti-maskers’ message misses the mark

READ MORE: Farm animals safe after Kelowna barn catches fire

Do you have something to add to this story, or something else we should report on? Email: phil.mclachlan@kelownacapnews.com


 

@newspaperphil
Like us on Facebook and follow us on Twitter.

Coronavirus

Just Posted

Felix Haase and Jayme Saretzky staff a pop-up booth to support the Salmon Arm Pride Project on the patio of the newly reopened Wild Craft Mercantile at 121 Shuswap St. on Saturday, June 12, 2021. (Martha Wickett - Salmon Arm Observer)
Wild Craft Mercantile in Salmon Arm holds grand reopening, celebrates Pride month

Store moves from Lakeshore to Shuswap, demonstrates support for Pride project

A City of Salmon Arm vacuum truck cleans out the city storm drain on Hudson Avenue in Salmon Arm Monday morning, June 14 after a crane truck blew a hydraulic line, spewing oil onto the road. (Martha Wickett - Salmon Arm Observer)
Fire trucks called to small oil spill in Salmon Arm

Traffic delayed on Hudson Avenue Monday morning after crane truck blows hydraulic line

Tim Gibson joined the Shuswap Children’s Association on June 14, 2021. He is taking over the executive director position as June Stewart is retiring on June 30, 2021. (File photo)
New executive director joins Shuswap Children’s Association

Outgoing executive director June Stewart to retire on June 30, 2021

The Great Ogopogo Bathtub Race has been held in Summerland as a fundraising event. Do you know which Canadian city introduced this sport? (Black Press file photo)
QUIZ: A summer’s day at the water

How much do you know about boats, lakes and water?

Cody Bandsma practises kiting with his new paraglider wing at Blackburn Park on Wednesday, June 9, 2021. (Lachlan Labere-Salmon Arm Observer)
VIDEO: Cody Bandsma reaching new heights over Salmon Arm

Former 100 Mile resident discovers Shuswap by air with powered paraglider

Singer-songwriter Jann Arden is pictured with a draft horse. (Canadian Horse Defence Coalition)
Jann Arden backs petition to stop live horse export

June 14 is the International Day to End Live Export of Animals

(Dave Ogilvie photo)
One injured after being pinned by fallen forklift near Peachland

West Kelowna emergency crews responded to reports of a person stuck under a forklift

Penticton Overdose Prevention Society co-founders Desiree Franz, Shane Surowski and Stephanie Lines have created the city’s first unsanctioned public overdose prevention site using an old wine-tour bus. The site began operations in June 2021. (Desiree Franz/Facebook)
Volunteers launch Penticton’s first public supervised injection site

2021 is on pace to be the deadliest year for overdoses in Penticton on record

Kelowna-Lake Country MLA Norm Letnick, assistant deputy speaker at the B.C. legislature, presides over committee discussions. The legislature is completing its delayed spring session this week, with most MLAs participating by video conference. (Hansard TV)
B.C.’s daily COVID-19 infections dip below 100 over weekend

Only 68 new cases recorded Monday, four additional deaths

B.C. ambulance station in Revelstoke is expected to get a new system called the Scheduled On-Call (SOC) this fall. (Liam Harrap - Revelstoke Review)
B.C. ambulance changes could put Revelstoke residents at risk, warn local paramedics

Paramedics said to expect a substantial increase in ambulance response time starting this fall

This goose family went for a leisurely stroll down Vernon’s Main Street Saturday, April 25. (Dave Deshane photo)
Controversial Vernon goose cull won’t fly this year

Necessary permit procedures held up at a federal level

Mounties cover a burgundy truck with a tent at Buckerfields in West Kelowna on Monday, June 14. The RCMP is investigating after a woman’s body was found inside the truck. (Amandalina Letterio/Capital News)
West Kelowna RCMP investigating suspicious death after body found in truck

Police responded to a truck parked out front of a Main Street business where the body was found

The BC Ferries website went down for a short while Monday morning following a provincial announcement that recreational travel between health authorities can resume Tuesday. (Black Press Media file photo)
BC Ferries’ website crashes in wake of provincial reopening announcement

Website back up now, recreational travel between health regions to resume as of Tuesday

The Kamloops Indian Residential School is photographed using a drone in Kamloops, B.C., Monday, June, 14, 2021. The remains of 215 children were discovered buried near the former school earlier this month. THE CANADIAN PRESS/Jonathan Hayward
Communities grapple with what to do with former residential and day schools

Some tear them down as a tool to help healing, others repurpose them as tools for moving forward

Most Read