Shari O’Neill thinks mailing rebate cheques for less than $5 is wasteful and will amount to “stale cheques,” a loss of savings for ICBC customers. (Twitter/Shari O’Neill)

Shari O’Neill thinks mailing rebate cheques for less than $5 is wasteful and will amount to “stale cheques,” a loss of savings for ICBC customers. (Twitter/Shari O’Neill)

‘A colossal waste’: B.C. woman questions why ICBC issued $1 rebate cheque

Shari O’Neill says the corporation should credit rebates less than $5 into customer accounts

Shari O’Neill is questioning why she received a car insurance rebate cheque from ICBC for $1 this week.

The cheque is one of the first batches of being mailed out by the Insurance Corporation of B.C. after a cyberattack hampered a third-party vendor.

“Based on what I pay, I expected way more than a dollar,” the Coquitlam resident told Black Press Media.

The business owner had two cars insured during the qualifying period and paid upwards of $200 a month for discounted insurance on a 1994 Toyota Tacoma and 2017 GMC Yukon.

After posting the amount to Twitter, ICBC responded: “We’re committed to ensuring customers receive all the savings owed to them.”

“As part of this commitment, we will be issuing refund cheques for any amount of $1 or more. This approach is a change from our historical practice of not issuing cheques for $5 or less.”

RELATED: ICBC paying out COVID-19 rebates in March, averaging $190

The B.C. government said customers are to receive a one-time rebate averaging $190 after ICBC saved $600 million from a decrease in crash claims due to the COVID-19 pandemic. 

O’Neill is concerned the Crown corporation is utilizing resources to send out cheques that will ultimately go uncashed.

“It’s the dollar amount. How much did it cost to send those sorts of cheques out? I’m not going to be the only one who gets that $1 or $5.”

“It’s just silly. I’m not gonna cash it.”

If she did, O’Neill worries her bank’s deposit fee might leave her with a rebate of just cents.

She said ICBC should have credited rebates of $5 or less to customer accounts, to be used the following year.

If not, “all that money is going to sit in stale cheques. What a colossal waste.”

READ MORE: ICBC COVID rebate cheques may be delayed weeks due to cyberattack

RELATED: ICBC distributes 1st batch of 30,000 COVID rebate cheques after cyberattack delays



sarah.grochowski@bpdigital.ca

Like us on Facebook and follow us on Twitter.

Want to support local journalism? Make a donation here.

ICBC

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

South Shuswap. (Google Maps)
CSRD to ask school trustees to delay decision on Salmon Arm high school options

South Shuswap director advocating for Sorrento high school option

Elvira D’Angelo, 92, waits to receive her COVID-19 vaccination shot at a clinic in Montreal, Sunday, March 7, 2021, as the COVID-19 pandemic continues in Canada and around the world. THE CANADIAN PRESS/Graham Hughes
110 new cases of COVID-19 in Interior Health

Provincial health officers announced 1,005 new cases throughout B.C.

Public input on the City of Enderby’s proposed 2021 budget is open until 3:30 p.m. Monday, April 19, 2021. (City of Enderby photo)
Enderby’s proposed 2021 budget open for public input

The proposed spending plan includes a 2.2 per cent tax increase; public input open until Monday

Glenn Moyer is seeking space on a public wharf in Sicamous in order to restart his water taxi business after a year-long shutdown due to COVID-19. (Glenn’s Water Taxi/Facebook)
Water taxi operator requests public dock moorage in Sicamous

Glenn Moyer, a long time water taxi operator, is brimming with stories of life on the lake

Black Crow Cannabis is just one of Vernon's many pot shops now open in town. (Jennifer Smith - Morning Star)
Kelowna has highest cannabis fees in Okanagan

Vernon’s 14 stores pay second highest business licence fees

Flow Academy is located at 1511 Sutherland Avenue in Kelowna. (Michael Rodriguez - Capital News)
Black Press Media Weekly Roundup: Top headlines this week

Here’s a quick roundup of the stories that made headlines across the Okanagan, from April 11 to 16

Old English design elements can be seen in the sign of the Summerland Farm and Garden Centre in 1993. The guidelines are no longer in place, but some downtown businesses still show aspects of the days when Summerland had a theme in place. This photo was taken by Summerland photographer Dan Dorotich. (Photo courtesy of the Summerland Museum)
Summerland’s Old English theme has been abandoned

From the 1980s until the early 2000s, Summerland had design guidelines in its downtown

Penticton bylaw officers tore down a “pretty significantly sized” homeless camp underneath the bridge near Riverside Drive Friday, April 16 morning. (Brennan Phillips - Western News)
Penticton bylaw tears down ‘significantly sized’ homeless camp under bridge

Many residents had made complaints about the camp before it was torn down

Vancouver Police Const. Deepak Sood is under review by the Independent Investigations Office of B.C. after making comments to a harm reduction advocate Sunday, April 11. (Screen grab)
VIDEO: Vancouver officer convicted of uttering threats under watchdog review again

Const. Deepak Sood was recorded Sunday saying ‘I’ll smack you’ and ‘go back to selling drugs’ to a harm reduction advocate

Provincial health officer Dr. Bonnie Henry prepares a daily update on the coronavirus pandemic, April 21, 2020. (B.C. Government)
B.C.’s COVID-19 infection rate persists, 1,005 new cases Friday

Hospitalization up to 425, six more virus-related deaths

Ford F-350s have been targeted in the North Okanagan by auto thieves since February 2021, Vernon North Okanagan RCMP data shows. (Gene J. Puskar - The Canadian Press/AP file)
Auto thieves target older Ford F-350s in Vernon: RCMP

Vernon Mounties remind all motorists no vehicle is immune to auto crime

The Nautical Dog Cafe at Skaha marina is getting its patio ready in hopes Mother Nature will provide where provincial restrictions have taken away indoor dining. (Facebook)
‘A lot of instability’: B.C. restaurants in layoff limbo

As COVID-19 cases stay high, restaurants in British Columbia are closed to indoor dining

Prime Minister Justin Trudeau looks on as Deputy Prime Minister and Finance Minister Chrystia Freeland responds to a question during a news conference on Parliament Hill in Ottawa, Tuesday, Aug. 18, 2020. THE CANADIAN PRESS/Adrian Wyld
Expectations high as Trudeau Liberals get ready to unveil first pandemic budget

The Liberals will look to thread an economic needle with Monday’s budget

Coldstream students took over the Your Letters page in the April 9, 2021, edition of the Vernon Morning Star to offer advice to adults about COVID-19. Interior Health took notice and offered their praise. (Vernon Morning Star)
‘We can get rid of COVID together’: B.C. kids share heartwarming advice

Grade 2 and 3 classes from a North Okanagan elementary took over Letters page of this Black Press newspaper

Most Read