A truck goes through the intersection near the memorial for the 2018 crash where 16 people died and 13 injured when a truck collided with the Humboldt Broncos hockey team bus, at the crash site on Wednesday, January 30, 2019 in Tisdale, Sask. THE CANADIAN PRESS/Ryan Remiorz

Doctors snooped in Humboldt Broncos patient records

Saskatchewan’s privacy commissioner discovered doctors inappropriately accessed electronic health records

Saskatchewan’s privacy commissioner has found eight people inappropriately gained access to electronic health records of 10 Humboldt Broncos team members involved in a bus crash last April.

Sixteen people were killed and 13 were injured in the crash between the junior hockey team’s bus and a semi trailer at a rural Saskatchewan intersection.

“Due to the high-profile nature of the crash, eHealth Saskatchewan understood the risk of snooping,” said a report from information and privacy commissioner Ronald Kruzeniski.

The report said the health agency began monitoring the profiles of the patients — which include lab results, medication information and chronic diseases — three days after the crash.

“Between April 9, 2018, and May 15, 2018, eHealth detected eight users of the viewer, mostly physicians, accessed without apparent authority the profiles of 10 patients.”

READ MORE: Forgiveness can help healing process in cases like Humboldt tragedy

The report shows eHealth reported the breaches to the privacy commissioner on July 5.

Kruzeniski said he’s disappointed that the seven doctors and an office manager inappropriately looked at the records.

“This has been a major tragedy in our province and I’m disappointed that people got tempted,” he said in an interview with The Canadian Press on Monday. ”Now that it’s happened, it’s my job to work with others through education and legislative change (to) make the system work.”

His report, which has been posted online, detailed the privacy breaches.

In one case, an employee of a medical clinic examined the health information of three people involved in the collision.

The office manager admitted she consulted the records because “her family members had heard one of the individuals had died and she wanted to verify the information; she thought another individual was a patient … (and) she wanted to verify a detail that was reported by the media about one of the individuals.”

The report said the employee’s access to eHealth was suspended and she was given further training, but she has since resigned from her job.

Another case involved a doctor at a Humboldt clinic who viewed the records of two people, including one who was a patient prior to the crash.

“Dr. D wanted to know what injuries the individual sustained, if the individual received care or if it was an instant fatality,” said the report. “For the other individual, it explained Dr. D was concerned.”

READ MORE: Fate of truck driver in Humboldt bus crash will test sentencing system, say experts

Other cases included three doctors who provided emergency care at the Nipawin Hospital and who reviewed patient records of those they treated.

“They believed they were in the individuals’ ‘circle of care,’” said the report.

The privacy commissioner said the province’s Health Information Protection Act does not address circles of care so the doctors were no longer authorized to access the records.

Another case saw a medical resident view the information of three patients because she wanted to get closure on the cases, which is not an acceptable reason.

During the monitoring period, two other medical residents were found to have looked at the records of one of the people involved in the crash when the residents were reviewing the records of dozens of patients with a particular illness.

In his report, Kruzeniski has made a number of recommendations to eHealth — including that it conduct regular monthly audits for the next three years of the physicians who inappropriately gained accessed to information.

Kruzeniski also recommended that the organization comply with a need-to-know principle rather than a circle-of-care concept and that it develop a solution to force users of the system to regularly review their training.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Just Posted

Shuswap Trail Alliance to oversee Sicamous-to-Armstrong rail trail planning

Regional district relies on non-profit organization’s expertise on trail projects

Results on voting drive for South Canoe kitchen still to come

Principal thinks fourth, maybe third place likely in terms of closing spot in BCAA contest

Salmon Arm pedestrian tunnel blooms with colourful murals

Jackson campus student project helps deter vandalism

Okanagan-Shuswap weather: mix of sun and clouds

Environment Canada is calling for a chance of rain and risk of thunderstorms across the Okanagan tonight

CSRD to seek voter approval to borrow for $1.77 million for park land

Regional district advances plans to purchase Centennial Field for $2.75 million

Astronaut David Saint-Jacques returns to Earth, sets Canadian space record

Native of Saint-Lambert, Que., set a record for longest single spaceflight by a Canadian at 204 days

Okanagan RCMP bike patrol rolls up on alleged stolen vehicle from Burnaby

The driver, a 30-year-old Kelowna man, has been held in custody and is facing possible charges of possession of stolen property and obstructing a police officer

Thieves steal two $40K chairs featuring gold serpents from Vancouver furniture store

Chairs believed to be the only two of its kind in Canada, police said

Okanagan businessowner challenges community to display Pride

“A huge reason why I made this challenge for other business was to offer LGBTQ+ community a safe place to eat, chat, shop, and get your haircut”

Okanagan bylaw officer best in B.C.

Al Harrison named Bylaw Officer of the Year at annual association conference

Poll: Rising gas prices force B.C. residents rethink summer road trips

63 per cent of respondents reported gas prices are impacting their day-to-day finances

PHOTO: Moose cow and calf relax in Williams Lake flower garden

The homeowners got a surprise when they checked their most recent surveillance footage

Holi: Festival of Colours celebrated in the South Okanagan

Kismet Estate Winery, in Oliver, celebrated Holi with their guests last weekend

Small plane crashes in Okanagan Lake

RCMP say wheels left down caused landing plane to overturn on lake

Most Read